Shipping Information

Shipping & Delivery
We have a Flat Rate of AUD$15.00 shipping charges for all orders below AUD$100.00. Shipping charges for all bulk orders, international orders and trade/wholesale orders are excluded from the Flat Rate option and will be advised prior to the time of delivery.

FREE DELIVERY Australia nationwide on all orders above $100.00 by either Australia Post service or Budget Courier service.

At TESA we understand the importance that your order is delivered in a timely manner and with the utmost care, that is why we use Couriersplease and Australia Post with tracking. If no one is home your delivery will normally be redirected to the local Australia Post Office for collection over the counter with a Photo ID. Please note that bulky deliveries and in a few areas where it is not possible to redirect to the post office, the parcel may instead be held at the local courier depot.

Dispatch Times
Normal dispatch time for orders that are in stock is 1 to 2 business days from the time of order. We manage two warehouses at Penrith Sydney and Auckland New Zealand.  

We will fulfil all orders from our Penrith warehouse and any items not in stock are automatically where possible will be delivered by DHL express from our Auckland NZ warehouse.  If out of stock, back-ordered, or any delays will be notified by email or followed up by a phone call.

Delivery only on business days.  Delivery unavailable on weekends and public holidays. Please see a message from Australia Post regarding current domestic delays.

We thank you for your custom,
The La Crosse Technology Australia Team